Zerella's here to FINALLY pick up her dragon! However there's one problem. She was so excited to get to the office before they closed that she forgot her certification. And unless she has that certification, Branden (the man in charge today) can't release the dragon to her. He could lose his job! But Zerella doesn't need any piece of paper or plastic to show that she's certified. She's 100 percent certain that Branden will listen to her.